My first job was in Erin Mills Town Centre in the year 2005; I worked at a Spa named Merle Norman Cosmetics for almost two years as a receptionist and as an assistant manager. Some of my duties there were to attend customers and sell cosmetics and other skin care products; I did a few services such as waxing, threading of the eyebrow and also tinting of the eyelashes and eyebrows. Most of my work was at the front desk and I performed all the duties that are associated with the receptionist position such as; attending phone calls, dealing with enquiries, booking appointments, inputting customer’s information in the POS system, dealing with head office issues such as; placing orders, sending redeemed gift certificates and so on and so forth.I am currently working as a rental agent at National car rental Inc. Some of my duties at my workplace are renting vehicles to travelers and others who need cars for short periods of time, such as business people, vacationers, and drivers, whose cars are being repaired, the procedure that has to be followed is to fill out forms, check driver's licenses, and collect deposits in cash or credit card. When cars are returned, I prepare the final bills for rental fees and mileage charges. Most of the mathematical computations I do on the computer. And I also handle customers’ complaints and problems.
My work experience at both workplaces has been great and almost everyday I have learned something new. I have gotten to work with staff members and I have enjoyed my work experience through out and I am hoping it would be the same in future. I have also volunteered at the day care centre when I was in high school. I had a wonderful experience and I really enjoyed interacting with little children and taking care of their needs.
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